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Shipping policy

*The following conditions apply on and not in the store.


Our products are delivered with PostNord (Service Point, Letter or Home) within 1-5 days after they are sent. We aim to process your order quickly and efficiently. Please note that some items may be out of stock even though they are shown as available on the website. In these cases, we contact the customer via e-mail.

Right of withdrawal and open purchase

You as a customer have the right to cancel your purchase within 30 days of receiving the item. Right of withdrawal does not apply to specially ordered goods or Egg oil tempera and all other broken paint. The customer pays for the return shipping.


If you want to complain about a damaged or incorrect product, you must contact us by e-mail or telephone within one week. Ovolin AB complies with the Consumer Purchase Act, which means 36 months right of complaint. The right to complain only covers original faults, i.e. faults that were present in the product upon delivery. This does not apply in cases where we cannot find any fault with the product or when you have caused the damage yourself. Normal wear and tear is not covered.


Refunds are made immediately after we have received and approved your return.


We reserve the right to change prices as a result of large price deviations from our suppliers, typos or other errors beyond our control. In the event of war, natural disaster, industrial action in the labor market, authority decisions and comparable events beyond our control which could not reasonably have been foreseen, and affect concluded agreements and commitments on our part, which means that we cannot keep said agreement/commitment, shall form the basis to us being released from our obligations to fulfill said agreement.

Below are links to the Swedish Consumer Agency and ARN where you can read in more detail about the Consumer Purchase Act and the Distance Contracts Act, etc.

In the event of a dispute, we always follow ARN's recommendations.